VOLT Festival FAQ

TICKETS
GENERAL INFORMATION
WHAT CAN I NOT TAKE IN...?
IS THERE...?
ACCOMMODATION
TRAVEL, TRANSPORT, PARKING
OTHER IMPORTANT INFORMATION

TICKETS

How much do the tickets cost?
How long are tickets valid for?
Can I buy tickets on the spot during the festival?
Can I pay by card for the ticket on the site?
Do children need tickets, too?
What can I do if I leave my ticket at home?
Can I return my ticket?

How much do the tickets cost?

Day tickets purchased in advance until midnight April 30th cost €30, €33 until June 17th and from June 18th €37. Four-day festival tickets purchased in advance until midnight April 30th cost €74, €85 until June 17th and from June 18th €93. 
You can also buy a combined ticket that is valid for both the VOLT Festival and Heineken Balaton Sound which costs €170 until April 30h and €181 until June 17th (€193 regular price).
Children under the age of 10 accompanied by adult guardians do not require tickets.
The festival is free of charge for disabled people who will need to pre-register.
On the site, specially adapted toilets for wheelchair access can be found, too.
Tickets can be purchased in advance at the discount price until midnight 30th of June (or at ticket offices until closing time).
Due to the huge anticipated interest, we highly recommend you to buy your ticket with plenty of time to spare. During the last few days that the discounted tickets are on sale, you might encounter long queues at most ticket offices and certain tickets are likely to run out.
Please note that purchased tickets are non-refundable.

How long are tickets valid for?

Day tickets are valid from 8am on the given day until 8am the following day. Even if you arrive after midnight, you will still receive the day ticket for the previous day as there are still plenty of things going on until the morning. Day tickets for the given day go on sale after 6am.

Can I buy tickets on the spot during the festival?

Yes, ticket booths at the entrance of the festival site are open 24 hours daily. Please note that tickets might run out as the capacity of the festival is limited, depending on the number of visitors.

Can I pay by card for the ticket on the site?

Yes, you can pay by card at designated ticket booths on the festival site.

Do children need tickets, too?

Children under the age of 10 accompanied by an adult guardian do not require tickets.

What can I do if I leave my ticket at home?

If you leave the voucher that you purchased through the official website at home, you can turn to the staff in the "Problem Cassa", located at the entrance, who will try to identify your purchase through our online system. Unfortunately, if you didn’t buy your ticket online, or via other websites, we will not be able to solve your problem, and you will have to go home for it.

Can I return my ticket?

Please note that tickets are non-refundable.

GENERAL INFORMATION

When does the festival start?
When does the festival end?
How can I receive information?
Can I take photos at the festival?
Are there disabled facilities at the festival?
Where can I find the first aid facility?
Who can I ask in case I need help?
What should I do if I lose or find something?
What about catering at the festival?
Where can I charge my phone?
Is it permitted to light fires on the festival site?

When does the festival start?

Gates open at 6pm on 29th June. You can look around and settle into the camping area and take part in a “socialising” event and sleep in your own tent or wooden bungalow. You don’t have to leave the festival ground in the morning.

When does the festival end?

The VOLT Festival ends on the morning of 4th July. The site should be vacated by 10am.

How can I receive information?

You can send your questions by email to the office@hungarotickets.com address.

Can I take photos at the festival?

There are no restrictions regarding non-professional photography, but to be entitled to take photos of live acts and other events you will require written permission from the organisers. Representatives of the media who wish to take such photos can approach the staff of the press office at the VOLT Festival Press Centre to ask for permission.

Are there disabled facilities at the festival?

Yes, we provide specially adapted toilets for disabled people, who can also visit the VIP section of the festival.

Where can I find the first aid facility?

It is indicated on the map. If you can’t find it, ask the security guards or our staff at the information desk.
We would like to ask you to take care of yourselves and each other. We recommend you to refresh yourselves with lots of alcohol-free drinks, apply suntan lotion to yourselves liberally and wear caps. In case you feel unwell, please approach the medical staff.

Who can I ask in case I need help?

You can get help from the VOLT Festival security service or from our staff members at the information desk.

What should I do if I lose or find something?

We collect lost property at the information desk, so if you find something please place it there. You can also try to find your missing items there. Lost property items will be kept until 31st July. There are left luggage lockers on the site of the festival, which we recommend you to use as we do not take responsibility for luggage items left anywhere else.

What about catering at the festival?

This year VOLT Festival will cater to all tastes. For the first time at the VOLT, the Bio-Vega bar will offer humus, grilled vegetables, fried vegan sausage, vegetable kebabs, fried noodles, spinach and vegetable bakes for vegetarians. There will be a greengrocer’s stall, freshly squeezed fruit juices, pizza, deep fried dough, grill dishes, pancakes, jacket potatoes, Churros, New York hot-dogs, corn on the cob, popcorn, bakery items, falafel and panini. Beside the wide range of fish dishes, hake, and frutti di mare, frogs’ legs and snails are on offer, too. Sandwich Guru and Tercia Óriásmenza will also again be present, and a new attraction is the Mexican restaurant, Arriba Taqueria, serving burritos and other South American delicacies. Furthermore, 10 wine bars, sausage stands and 17 pubs will serve the guests.

Where can I charge my phone?

At Samsung Charger. Find it on the map. When your phone is dead, just come in and we’ll charge it up with our swift chargers within a matter of hours.

Is it permitted to light fires on the festival site?

No, it is strictly prohibited!

WHAT CAN I NOT TAKE IN...?

What am I not allowed to take into the festival site?
Can I bring in a dog?

What am I not allowed to take into the festival site?

Alcoholic drinks, glass objects, plastic bottles larger than 1.5 litres, food in commercial quantities, drugs, knives with blades longer than 8 cm, chains longer than 50 cm, explosive and flammable substances (like gas-cylinders), weapons, sharp-edged and pointed objects, hammers and umbrellas all have to be left at the entrance.

Can I bring in a dog?

Yes, if you have the dog’s inoculation certificates with you, as well as a leash and a muzzle. Ask for a band at the entrance on to which you can write your contact details in case the dog should go astray. However, due to the big crowd and noise we do not recommend you to take your dog.

IS THERE...?

...an ATM? Can I pay by card at the festival?
...a left luggage and bicycle shed facility?
...valuables deposit?
...a phone box?
...vegetarian food?

...an ATM? Can I pay by card at the festival?

Yes, you can find an ATM at the centre of the festival site. Unfortunately, you cannot pay by card at the commercial units, stalls and catering outlets on the site of the festival.

...a left luggage and bicycle shed facility?

Yes, they are marked on the map. The fee is Ft 200 per luggage item or bike.

...valuables deposit?

It’s important to us that you can keep safe whatever is important to you. While you’re partying around, we keep your valuables safe at the OTP Junior Deposit. With our special service you can get your valuables back literally untouched, be it your credit card, cellphone, or anything else valuable for you.

...a phone box?

There is a double phone box opposite the reception building, accepting coins and cards.

...vegetarian food?

Vegetarians can choose from a wide variety of food this year: for the first time at VOLT, the Bio-Vega bar will offer humus, grilled vegetables, fried vegan sausage, vegetable kebabs, fried noodles, spinach and vegetable bakes for vegetarians. This year VOLT Festival will cater to all tastes with Mexican and South American delicacies, pizza, deep fried dough, grill dishes, pancakes, jacket potatoes, Churros, New York hot-dogs, corn on the cob, popcorn, bakery items, falafel and panini. There’s also a greengrocer’s stall that offers freshly squeezed fruits.

ACCOMODATION

How can I book accommodation?
How can I camp on the festival site?
What are the hygienic conditions, i.e. showers, toilets, hot water, etc., like?
Can I rent a tent?

How can I book accommodation?

Since the VOLT festival is held during the high season and even though Sopron can boast an amazing amount of places to stay across all categories, it’s better not to leave the chance of finding accommodation to luck.

How can I camp on the festival site?

Camping is free for the festival goers on the campsite.

What are the hygienic conditions, i.e. showers, toilets, hot water, etc., like?

There are three places (mobile container units) on the campsite for showering where men and women bathe separately. We kindly ask you to look after the showers and only use them for the necessary amount of time so that other people can have enough time to wash themselves, too. You can find both so-called bio toilets (mobile toilets) and container toilets on the site, which are regularly cleaned and checked, but we ask you to keep them clean, too.

Can I rent a tent?

Unfortunately, there is no tent rental facility on the site.

TRAVEL, TRANSPORT, PARKING

What is the exact location of the festival?
How can I get to the festival?
How can I get to the festival by car?
How can I get to the festival by train?
How can I get to the festival from the centre of Sopron?
How can I call a taxi?
Can I drive into the festival grounds with a caravan?
Can I take my motorbike into the festival grounds?
Where can I park, is there a secure car park?

What is the exact location of the festival?

The festival is held in Sopron, at the Lővér camping site.

How can I get to the festival?

You can find detailed information to this question in the Directions menu.

How can I get to the festival by car?

Sopron is 210 km from Budapest, so you can be at the VOLT Festival in about 2.5 hours from the capital. You can get more information about the route in the Map menu.

How can I get to the festival by train?

There are frequent trains leaving from Budapest’s Keleti Pályaudvar (Keleti Railway Station) and Déli Pályaudvar (Déli Railway Station) to Sopron. You can check out the timetable here .
This year GYSEV will run dedicated trains to the VOLT Festival. VOLT Trains will run between Budapest and Sopron. Travel comfortably with GYSEV dedicated trains to the VOLT Festival. Details here .

How can I get to the festival from the centre of Sopron?

By the VOLT bus, which runs between the railway station and the VOLT Festival calling at the most important conjunctions of Sopron. For more detailed information check the site again before the festival. Taxis displaying the VOLT stickers transfer guests of the festival from the station to the camping at a friendly rate. Even though there are parking lots around the entrance, their number is limited. In order to avoid traffic jams we request you to travel by public transport or taxi.

How can I call a taxi?

We would like to ask you not to order a taxi to the entrance of the festival as you will not be able to find each other. Every available taxi will be waiting at taxi rank near the entrance.

Can I drive into the festival grounds with a caravan?

If you arrive by caravan, you will be able to park it in the parking lot in front of the festival.

Can I take my motorbike into the festival grounds?

Unfortunately not. You will have to leave you motorbike in the parking lot.

Where can I park, is there a secure car park?

We cannot take responsibility for your belongings left in the car, but there is CCTV in the parking area.

OTHER IMPORTANT INFORMATION

• A sound and film recording will be made of the event. Everyone who appears in the recordings can be named only with their agreement. However they may not make any claims against the makers of the recordings or the organizers of the festival.
• Film and sound recordings can only be made with the written agreement of the organizers.
• On the grounds of VOLT Festival it is forbidden to carry out any commercial or advertising activities without the written permission of the organizers.
• The organizers take no responsibility for accidents that occur in the area of the VOLT Festival.
• Under 18s cannot be served with tobacco, while underage and intoxicated people cannot be served alcohol.
• We draw your attention to the prevailing laws which declare that the consumption, possession and sale of narcotics is forbidden in the area of VOLT Festival!
• Visitors are kindly asked to take care of the environment and to not drop any litter.
• The event will take place in the case of bad weather as well.
• The right to make changes in the program is reserved.
• Visitors are asked to take care of themselves and one another.